All Systems Operational

About This Site

We continuously monitor speechmatics.com and the services we provide. If there are any performance or service incidents, an update will be posted here.

Please scroll down to view any upcoming scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Batch SaaS - EU Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - EU1 Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - EU2 Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - US Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - US1 Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - US2 Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - AU Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - AU Operational
90 days ago
100.0 % uptime
Today
docs.speechmatics.com Operational
90 days ago
100.0 % uptime
Today
portal.speechmatics.com Operational
90 days ago
100.0 % uptime
Today
Speechmatics Docker Repository ? Operational
90 days ago
100.0 % uptime
Today
Appliance Licensing Service ? Operational
90 days ago
100.0 % uptime
Today
RT Cloud US ? Operational
90 days ago
100.0 % uptime
Today
RT Cloud EU ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025
Batch SaaS EU1 - Degraded performance
Resolved - We've continued to monitor this incident and can confirm it has now been resolved.

We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here https://support.speechmatics.com/hc/en-gb.
Jul 16, 12:08 UTC
Monitoring - The performance issues in Batch SaaS EU1 has now been mitigated. The service has now been restored to normal operational status.

We will continue to monitor the situation for any changes.
Jul 16, 11:47 UTC
Identified - The root cause has been identified and our engineering teams have applied a fix.
Between 9:45 UTC to 11:30 UTC a subset of jobs posted to EU1 region were impacted due to this issue.
Jul 16, 11:45 UTC
Investigating - We’re currently experiencing degraded performance in our EU1 region. Customers may see delays for a subset of jobs posted to EU1 region.

Our team is currently working to restore normal performance levels.

We apologise for any inconvenience.
Jul 16, 11:37 UTC
Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Third Party Cloud Provider Maintenance
Resolved - This incident has been resolved.
Jul 11, 11:12 UTC
Monitoring - Maintenance complete and we are monitoring for the results.
Jul 11, 11:04 UTC
Investigating - Our third party cloud provider is undergoing maintenance.
During the maintenance, there will be a period of 10 minutes during which some requests to the EU2 environment could fail with a 401 HTTP response.

If it is important to obtain optimal turnaround times during the maintenance period, we recommend that you use one of the following environments which will remain fully available during the maintenance window:
• EU1 endpoint: eu1.asr.api.speechmatics.com

Alternatively, you can continue to use the US1 and US2 environments as normal during the maintenance window and retry any failed requests after 10 minutes.
Jul 11, 10:33 UTC
Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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